ARUON Research — refund policy
Last updated October 25, 2026
- If we can't produce the report you ordered (the place is outside our coverage, or a data source fails), you are not charged. The order is quoted for scope instead.
- If a paid report is not delivered within the stated turnaround, you get a full refund on request.
- If a delivered report contains a material factual error, we correct it and re-send it free. If we can't, you get a full refund.
- Delivered research can't be returned, so there are no refunds for a change of mind after delivery.
- Crypto payments are refunded only to the wallet that paid, in the same coin, for the US-dollar amount paid.